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Author: Nicol Lee | Founder of The NextComms
Published on November 13, 2025
In 2026, social media remains one of the most powerful tools for lead generation in Singapore. With over 5.33 million social media user identities — equivalent to 90.6% of the population. DataReportal – Global Digital Insights For small and medium enterprises (SMEs) in service-based industries, the key question isn’t whether you should advertise, but which platforms to prioritize and how to use them to generate consistent leads.
Below are the top platforms for 2026 and how each fits into a smart lead generation strategy for service-based businesses in Singapore.
Facebook continues to be the most dependable platform for lead generation. With its expansive reach and advanced targeting tools, it’s especially effective for local services.
Why it works:
Best for: Home services, renovation, movers, tuition centres, beauty salons.
Instagram is increasingly important for businesses that need to build visual trust and engagement. In 2026, the platform remains vital for those who can show strong visuals.
Why it works:
Best for: Businesses where visuals matter — e.g., aesthetic clinics, beauty salons, home remodels.
TikTok is now a major part of the 2026 lead-generation mix. While lead costs may be higher, the reach and discovery potential are substantial.
Why it works:
Best for: F&B outlets, lifestyle services, fitness, education programmes targeting younger users.
While not always top of mind as “ad platforms”, WhatsApp and Messenger play a critical role in 2026 for converting leads into booked jobs. Many leads require live chat, quick responses, or follow-up via messaging.
Why it works:
Best for: Any service business where speed, trust and live interaction matter.
For B2B services or high-ticket professional services, LinkedIn continues to hold value in 2026 despite higher costs. It may not be the lead generator for every SME, but for specific niche markets it’s critical.
Why it works:
Best for: Consultancy, HR services, corporate training, commercial movers.
Each platform has a distinct role. Instead of throwing your budget across everything, smart SMEs apply a layered strategy:
This strategy aligns with proprietary systems like our H.O.M.E. Method™ (Hook-Offer-Momentum-Evergreen) and Unlimited Creatives Model to sustain performance over time.
Ready to generate consistent leads in Singapore through social media?
Contact The Next Comms, Singapore’s trusted Meta Business Partner. We’ll help you explore which platforms match your business, set up campaigns, refresh creatives continuously and scale with measurable ROI.
Facebook remains the most cost-efficient platform for most SMEs. In 2026, average CPL ranges between $10–$80, depending on industry and offer. Instagram is slightly higher but improves brand credibility. TikTok delivers strong reach but has higher CPL, typically $50–$120, due to its entertainment-first audience.
Start with Facebook Ads if your goal is consistent lead generation and ROI. Once your funnel and offers are proven, use TikTok Ads to scale reach and brand visibility. TikTok works best as a secondary channel for awareness and expansion.
For small to medium service-based businesses, we recommend:
Start small, test creatives and offers, then scale what works.
Focus on 1–2 core platforms first (typically Facebook + Instagram). Once performance is consistent, layer on TikTok or LinkedIn depending on your audience. Managing too many platforms too early often dilutes budget and focus.
Yes — Meta’s algorithm prioritises fresh content. Even the best-performing ads lose effectiveness after 7–10 days. That’s why at The Next Comms, we use our Unlimited Creatives Model to constantly refresh and test new ad variations across all platforms.
We’re an official Meta Business Partner with 11+ years of experience scaling Singapore SMEs. Our H.O.M.E. Method™ ensures your campaigns are structured, your offers are strong, and your leads are followed up via WhatsApp/SMS automation. From Facebook to TikTok, we help you build an integrated system that drives measurable ROI.
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