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SERVICES

How does this work?

The Next Comms is a one-stop solution for your digital and social media graphic needs. We provide graphic design and animated video services on a fixed monthly rate. Simply, contact us and subscribe to enjoy unlimited digital graphics today!

How many graphic design or animated videos can I request?

Unlimited. Send in your design brief and our designer will work on it. Remember to prioritise your project so we can execute on what’s more urgent and important first.

Who is working on my project?

A dedicated project manager and 2 designers will work on your account.

What is the turnaround time for graphic design work?

It will take 1-3 business day depending on the complexity of your design brief.

What is the turnaround time for animated video design work?

It will depend on the scope of your animated video project. For a simple 20 seconds animated video, we can deliver in 1-3 working days. Talk to us, and we can quote and propose a more accurate timeline for your project.

What detail should my design brief include?

It should include your brand guideline, preferred colours, reference design, text copy, dimension, usage and format you required. Be as clear as possible on your description so that we can understand and design better to meet your communication objectives.

Do you help me set up the campaign in my Facebook business Ad account manager?

No. We do not help to set up the campaign. At The Next Comms, we only provide graphic and motion design creative for your implementation and execution to your own business Ad account manager. If you need help on setting up the campaign, we recommend working with our existing partner company for a full campaign set up and strategy.

Do I get the full copyrights to the design?

Yes! Once the design is complete, you own the full copyrights to the video. We will also send you the source file.

Review and Revisions

How many revisions do I get?

Unlimited revisions till you are satisfied with the output. Make sure your revision brief is concise so our designer can expedite and deliver it on time.

Who will communicate with me when I sign up?

Our project manager will email and do a WhatsApp follow up with you.

What detail should I include in my feedback?

Be as clear as possible on your feedback so that we can understand and design better to meet your communication objectives. E.g. change this background colour to dark orange, or enlarge this text header by 20% or send us a reference image on the end output you would like to achieve. With clear instructions, we can shorten the timeline and you can put it into actual use as soon as possible.

What is the turnaround time for graphic design work?

It will take 1-3 business day depending on the complexity of your design feedback and the type of output e.g. static image or animated video.

Pricing and payment terms

How much is your services?

Check out our promotion page for the latest pricing and offers.

Is there a contract to sign?

No. We don’t have any contracts for you to sign. Our design services is delivered month to month for a flat monthly fee.

How do I stop your service?

Just write-in to info@thenextcomms.com before your next monthly payment or simply drop your request in our contact us form.

Do you do refunds?

We do not do refund once you sign up as our plans are no-frills. You can stop anytime before the next monthly payment.

What currency are you charging?

We are Singapore based. We charge in Singapore Dollars (SGD).
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